SERVICES
Let’s Plan for Your Success
MBA Confidante partners with small business owners to unlock their growth potential through strategic planning and customer-centric marketing. We take a deep dive into your unique business challenges and opportunities, crafting tailored solutions that align your brand with your customers' needs to drive sustainable profitability. Whether you’re launching a new venture or revitalizing an existing one, we provide the expertise and actionable insights you’re seeking.
Your MBA Confidante engagement can be as unique as your brand.
While many MBA Confidante partnerships are tailored with a custom quote to meet your specific needs, we also offer a popular selection of strategic intensives designed for those seeking a more immediate and cost-effective solution.
Options to Partner with MBA Confidante
Use this service page as a starting point to begin a conversation about how we can collaborate with you!
From there, you can use our contact page to book a complimentary clarity call to discuss possibilities
or select a Strategic Intensive that meets your immediate need.
Business Planning
This resource is for entrepreneurs ready to bring their business idea to life or established owners looking for a fresh, strategic direction. Engagement options include:
Business Concept Development: A thorough exploration of your business idea, including market research, competitive analysis, and unique value proposition.
Detailed Business Plan: A comprehensive document covering business model, financial projections, and high-level marketing and operations plans.
Customer Alignment Strategy: A focus on understanding your target customers and aligning every aspect of your business—from branding to service delivery—with their needs and expectations.
Ideal for: New entrepreneurs looking to launch their business with a solid foundation or existing owners aiming to pivot or grow.
Marketing Roadmap & Optional Implementation Support
This resource is designed for business owners who need a comprehensive marketing strategy and ongoing support to execute it effectively. Engagement options include:
Marketing Strategy Development: A detailed, tailored roadmap that outlines target audiences, positioning messaging, and channel recommendations.
Implementation Support: Short-Term fractional services to guide the execution of your strategy.
Performance Tracking & Optimization: Regular review and optimization of marketing efforts, with data-driven recommendations to maximize ROI.
Ideal for: Businesses looking to elevate their marketing efforts and gain hands-on support to drive growth.
Customer Service Audit & Strategic Realignment
This offering is ideal for businesses that want to enhance their customer experience and build lasting loyalty. Engagement options include:
Comprehensive Customer Service Audit: An in-depth review of current customer service practices, including customer interactions, feedback analysis, and staff performance.
Strategic Realignment Plan: A customized strategy to improve customer service touchpoints, streamline processes, and enhance customer satisfaction.
Training & Support: Hands-on training sessions for your team to implement best practices and maintain high standards of service.
Ideal for: Businesses seeking to strengthen their reputation, reduce churn, and create memorable customer experiences.
Customized Support
If your business needs something different, we offer a fully customized support package. This can include elements from all of the above, along with additional services such as:
Brand Identity Development
Event Planning & Marketing
Website Enhancement & Content Creation
Ideal for: Businesses with unique needs that require a tailored approach.
Your Path To Success
The Process
The services listed are a starting point to spark our conversation. Every engagement is tailored to meet the unique needs of your business, so think of these offerings as a guide rather than a rigid menu.
We’ll collaborate to identify the most impactful strategies for your goals, ensuring a customized approach that supports your your success.
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Review Service Options
Schedule a complimentary call to discuss your business goals and challenges. This is a no-obligation opportunity for us to connect, explore how I can support you, and see if we're a good fit to work together. No pressure, just an open conversation about your needs and potential next steps.
If you’re ready to dive right in, select one of the strategic intensives and let’s get to planning!
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Book a Connection Call or Strategic Intensive
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Select Your Starting Point
Select the initial level of engagement that best suits your current needs. Whether it’s a foundational service or a comprehensive package, this is just the beginning. As your business evolves, we can easily upgrade and expand our work together to ensure you’re always receiving the support that drives your growth.
FAQs
What types of businesses do you work with?
We specialize in partnering with small, independent businesses. While we have extensive expertise in the children’s activities and service industries, our experience spans a wide range of local businesses looking to grow and thrive.
Is there a difference between a Strategic Intensive and a full engagement?
A Strategic Intensive is a focused, short-term session designed to solve a specific challenge with actionable insights. A full engagement offers a longer-term approach with ongoing support and tailored strategies. The intensive delivers quick wins, while the full engagement fosters sustained growth.
Why do you require payment upfront?
We believe in fostering a professional and productive partnership from the outset, allowing us to focus on the work at hand without the distraction of chasing payments. We encourage our clients to adopt a similar approach in their own businesses. For added flexibility, we offer payment plans that align with the project timeline, ensuring we’re both covered as deliverables are completed.
What is your pricing structure?
Pricing is based on the scope and complexity of the project. We provide transparent, up-front pricing for each package, and there’s no hidden cost. You can expect a fair estimate for the time, expertise, and value we deliver.
How long does it take to see results?
Results depend on the nature of your business, the scope of our engagement, and the individualized plan we develop. As a general guideline, a minimum timeline to see measurable results with digital advertising is approximately 90 days following implementation, with more substantial outcomes unfolding over time. Individual results will vary based on your unique circumstances and business dynamics.
What is your process for starting a new project?
We begin with a connection call to understand your needs and establish a fit. Next, we’ll choose an initial level of engagement and outline a clear plan with defined goals and expectations. Once we have a signed contract and payment, we’ll kick off the project with a thorough onboarding process.